Shipping policy
Thank you for shopping with Lensora. We are committed to delivering your contact lenses safely and on time.
🚚 1. Shipping Locations
We currently ship across Pakistan.
For international shipping, please contact us before placing an order.
⏱️ 2. Order Processing Time
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
👉 A clear processing timeline helps set customer expectations and reduce confusion
📦 3. Delivery Time
Standard Delivery: 3–5 business days
Express Delivery: 1–2 business days (available in selected cities)
Delivery time may vary depending on location and courier service.
📍 4. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email.
You can track your parcel in real-time through the courier service.
Lensora lens ke Liye shipping policy for website
Here’s a ready-to-use Shipping Policy you can copy for your Lensora lens website. I’ve written it in a clean, professional style (you can edit details like prices, days, courier, etc.).
📦 Lensora Shipping Policy (Template)
Last Updated: [Add Date]
Thank you for shopping with Lensora. We are committed to delivering your contact lenses safely and on time.
🚚 1. Shipping Locations
We currently ship across Pakistan.
For international shipping, please contact us before placing an order.
⏱️ 2. Order Processing Time
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
👉 A clear processing timeline helps set customer expectations and reduce confusion
📦 3. Delivery Time
Standard Delivery: 3–5 business days
Express Delivery: 1–2 business days (available in selected cities)
Delivery time may vary depending on location and courier service.
📍 5. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email.
You can track your parcel in real-time through the courier service.
❗ 6. Delays & Issues
While we aim for timely delivery, delays may occur due to:
Weather conditions
Courier issues
Public holidays
Lensora is not responsible for delays caused by third-party couriers, but we will assist you in tracking your order.
📦 7. Damaged or Lost Packages
If your order arrives damaged or is lost:
Contact us within 48 hours of delivery
Provide order number and proof (photo/video)
We will review and offer a replacement or solution.
🚫 8. Incorrect Address
Please ensure your shipping address is correct.
Lensora is not responsible for orders delivered to incorrect addresses provided by customers.
📞 9. Contact Us
For any shipping-related queries, contact us at:
📧 Email: info.lensora@gmail.com
📱 WhatsApp: 03022548109